FREE NEXT DAY DELIVERY ON ORDERS OVER £22

    • Shipping policy

    Shipping Policy

    Shipping Method

    All orders are shipped via Royal Mail Tracked 24.

    Order placed after 2pm on a Friday will be sent out on Monday.

    This service provides:

    • Next working day delivery aim (not guaranteed)

    • Full tracking from dispatch to delivery

    • SMS/email updates (where applicable)

    Processing Time

    • Orders are typically processed and dispatched within 1 business day.

    • Orders placed after 2PM will be processed the next working day.

    • We do not dispatch orders on weekends or public holidays.

    Delivery Time

    • Royal Mail Tracked 24 aims to deliver the next working day, but please allow 1–2 working days for delivery, especially during peak periods (e.g. holidays, sales).

    Shipping Costs

    • Shipping costs are calculated at checkout based on your order total and delivery address.

    • Free shipping may be available on orders over a certain amount — see our homepage or promotions for current offers.

    Tracking Your Order

    Once your order has been dispatched, you will receive a confirmation email with your Royal Mail tracking number. You can track your parcel via the Royal Mail tracking page.

    Delivery Issues

    If your order hasn’t arrived within 3 working days of dispatch, please:

    1. Check your tracking information.

    2. Contact Royal Mail or your local delivery office.

    3. Get in touch with us at [your support email/contact form].

    We’ll do our best to help resolve any delivery issues.